What is Customer feedback?
What is Customer feedback?
Customer feedback aka customer review is evaluative information provided by customers about their experience with a product or service. It intends to inform about their level of satisfaction and help product. It is often used by the product development, sales, marketing, customer success, and support teams to understand the room for improvement and enhance customer experience. Companies can collect customer feedback proactively by polling and surveying customers, interviewing them, or asking for reviews. Teams can also passively collect feedback by providing users with a place in the product where they can share comments, complaints, or compliments.
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SubscriptionFlow has saved us time and money. SubscriptionFlow has solved all of our billing and invoicing woes. With its extensive CRM tools and centralized system for unifying customer information, it…
Jim M
It’s been more than 2 years since I started using SubscriptionFlow and I am comfortable in saying that this software has got everything you require to manage your subscribers.
Saima A
SubscriptionFlow is a huge improvement over our previous program. Prior to using SubscriptionFlow, our accounting processes lacked efficiency and we struggled to keep up with our customers’ invoice and somehow…
Sheila M
A complete solution to all your subscription model needs… SubscriptionFlow takes care of all our troubles and provides great convenience for us and our subscribers.
Habiba F
Probably the most versatile solution on the market… Subscriptionflow gives flexibility to the user, unlike any other solution I've seen on the market.
Scott N
Great solution for our somewhat complex business model. The support team behind the software were very helpful. They even set up some integrations for us that others weren't offering and…