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Membership Management Software for Nonprofits: Why Is It a Necessity?
Nonprofits deal with a number of donations frequently, especially if they follow the subscriptions model. It is challenging to handle recurring donations without a reliable system in place. Manual […]
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How To Improve Your Net Dollar Retention Rate In SaaS?
In 2022, the global software-as-a-service (SaaS) market is worth USD 157.05 billion, up from USD 85.36 billion in 2019—a Compound Annual Growth Rate (CAGR) of 14 per cent, according to Gartner’s […]
Eye-Catching Customer Retention Statistics For 2025
In 2025, customer experience has overtaken price and product as the key brand differentiator, according to CustomerThink. That means companies must start putting their customers first and focusing on […]
Churn Rate Vs Retention Rate: Your Ultimate Guide
In SaaS, churn rate and retention rate are often used interchangeably. While they deal with customers leaving your product, there is an essential distinction between them. The churn rate is the […]
How To Boost Customer Retention During Economic Downturns
An economic downturn can be hard on businesses and consumers alike. In these challenging times, it’s more important than ever to focus on retaining your existing customers. After all, it costs five […]
Smart Automation Flows To Escalate Customer Retention In SaaS
As a SaaS business, you know that customer retention is essential for long-term success. But what are the best ways to keep your customers engaged and coming back for more? One powerful strategy is […]
What Should Your Customer Service Tree Look Like to Weave Both Retention and Growth
Consider customer acquisition, engagement, retention, and revenue as KPIs that show the growth of your business. On all the fronts that are mentioned above, you need to outperform so as to increase […]
Your Ultimate Guide To Membership Management For Publishers
As a publisher, you know that membership has its benefits. Not only does it help support your publication financially, but it also brings in engaged readers who are interested in your content. But […]
Encouraging Subscription Pauses for Customer Retention
If you had a little more time, there would have been a chance to stop the customer from cancelling the subscription. Do you think the same way? If yes, then we have something extremely relevant to […]
How to Come Up with an Ultimate SaaS Pricing Strategy That Can Instantly Increase the Flow of Revenue Stream
Pricing your product or service is one of the most important things you’ll do as a SaaS business owner. But it’s also one of the most difficult and taxing tasks. You need to involve sales […]
SaaS Analytics—Gear Up to Unleash the Power of Customer Data
As a business owner, you want to do everything possible to ensure your company operates as efficiently and effectively as possible. To do that, you need access to accurate data and analytics. In […]
A Guide to Convergent Billing System
Convergent billing is a type of billing where a single bill is issued for multiple services. It is commonly used by utility billing companies, where a customer may receive one bill for their […]
20 Components Of A Subscription Activation Strategy In 2022
As we move closer to the new year, it’s time to start thinking about your customer activation strategy for today. What worked last year may not be as effective this year, so it’s […]
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