GDPR Updated Privacy Policy

← Privacy Policy

1. Introduction

At SubscriptionFlow, we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, process, and store your information when you use our subscription management platform.

2. Data Controller and Contact Information

  • Data Controller: SubscriptionFlow Inc.
  • Address: 165 Broadway, 23rd Floor, New York, NY 10006
  • Email: [email protected]
  • Data Protection Officer: [DPO Contact Information, if applicable]

3. Data We Collect

We may collect the following types of data:

  • Personal Identification Data: Name, email address, contact number, and account credentials.
  • Billing and Payment Data: Payment information required to process subscriptions.
  • Usage Data: Log files, IP addresses, browser details, and cookies for service optimization.
  • Support and Communication Data: Information provided when contacting customer support.

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent: For marketing communications and optional data sharing.
  • Contractual Necessity: To manage your subscription and provide our services.
  • Legal Obligation: To comply with tax, financial, and regulatory requirements.
  • Legitimate Interests: For service improvement, security, and fraud prevention.

5. How We Use Your Data

Your data is used to:

  • Provide and manage your subscription services.
  • Process payments and handle billing queries.
  • Enhance our platform through usage analytics and feedback.
  • Send you updates, newsletters, and promotional materials (only if you have given explicit consent).
  • Comply with legal obligations and protect against fraud.

6. Data Sharing and International Transfers

  • Third-Party Providers: We may share your data with trusted partners (e.g., payment processors, analytics services, and cloud hosting providers) under strict data processing agreements.
  • International Transfers: If your data is transferred outside the EU, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once your account is closed or upon your request, we will securely delete your data following our data retention procedures.

8. Your Rights Under GDPR

Under the GDPR, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Request corrections to any inaccurate data.
  • Erasure: Ask for your data to be deleted, subject to certain conditions.
  • Restriction: Request a restriction on the processing of your data.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Withdraw Consent: Revoke consent at any time, where processing is based on your consent.

To exercise any of these rights, please contact our Data Protection Officer at the email provided above.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our site. You can manage your cookie preferences via your browser settings. For more details, please refer to our Cookie Policy.

10. Data Security

We implement robust security measures—including encryption, access controls, and regular audits—to protect your data. Despite our best efforts, no method of transmission or storage is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email and posted on our website, with the updated version taking effect immediately upon posting.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: [email protected]
  • Contact Page: [Link to Contact Page]

Scale and Grow with
SubscriptionFlow

Reimagine the innovative & all-in-one subscription management system to achieve recurring revenue goals.

Request a free Trial
Schedule a Demo
testimonial stars SubscriptionFlow has saved us time and money. SubscriptionFlow has solved all of our billing and invoicing woes. With its extensive CRM tools and centralized system for unifying customer information, it…

Jim M
testimonial stars It’s been more than 2 years since I started using SubscriptionFlow and I am comfortable in saying that this software has got everything you require to manage your subscribers.

Saima A
testimonial stars SubscriptionFlow is a huge improvement over our previous program. Prior to using SubscriptionFlow, our accounting processes lacked efficiency and we struggled to keep up with our customers’ invoice and somehow…

Sheila M
testimonial stars A complete solution to all your subscription model needs… SubscriptionFlow takes care of all our troubles and provides great convenience for us and our subscribers.

Habiba F
testimonial stars Probably the most versatile solution on the market… Subscriptionflow gives flexibility to the user, unlike any other solution I've seen on the market.

Scott N
testimonial stars Great solution for our somewhat complex business model. The support team behind the software were very helpful. They even set up some integrations for us that others weren't offering and…

Kenzie M