BigCommerce Subscription Billing
Simplify Your BigCommerce Subscription Billing
SubscriptionFlow’s integration with BigCommerce delivers top subscription management tools to B2C and B2B businesses selling through BigCommerce. Maximize the value of subscriptions with automated recurring billing, a broad set of payment gateways, subscription metrics, and reporting. All from one billing engine that syncs all your applications and payments back to your storefront.
Core Features
Key BigCommerce Recurring Billing Features
Each order is processed automatically from checkout to subscription fulfillment and validation, reducing manual work at every stage. All steps are connected by existing integrations, so custom development is not needed.
Offers Different Membership Levels
Create membership tiers with different subscription plans, pricing, and benefits. SubscriptionFlow helps BigCommerce businesses offer options that suit different customer needs and encourage long-term subscriptions.
Seamless E-store Integration
Connect SubscriptionFlow with your BigCommerce store to manage subscription billing along with your current E-Commerce setup. Keep your storefront in place while handling recurring payments and subscription renewals.
Level-based Membership Discounts
Reward subscribers with discounts that are based on their membership levels. Offer pricing benefits across different tiers so that subscribers are encouraged to purchase upgrades while also maintaining their current subscriptions.
Convenient Subscriber Management
Manage subscriber details, subscription plans, and billing activity from one place. Keep track of customer subscriptions and make it easier to oversee recurring billing as your membership base grows.
Built for Growth
Why BigCommerce Businesses Choose SubscriptionFlow
SubscriptionFlow helps BigCommerce businesses manage more than basic subscriptions. From flexible billing models to automated renewals, it gives you the tools to handle complex recurring payments while keeping your existing storefront.
B2B and Wholesale Order Management
SubscriptionFlow can bill business accounts by invoice instead of card. It supports offline invoicing, ACH and bank transfers, credit notes, and contract terms with consolidated invoices, so a buyer with several locations receives one invoice.
Flexible Billing Across Stores and Currencies
Charge each customer in their own currency. SubscriptionFlow runs multiple currencies and multiple payment gateways (NMI, Stripe, PayPal) from one account. Regional tax rules, including GST and VAT, are applied to each invoice.
Prepaid Plans for Recurring Products
Set a fixed term, such as six or twelve months, and choose what happens at the end. You can opt for manual or automatic renewals, or even choose to let it expire. Gift subscriptions also generate upfront revenue as customers pay for a plan that another person receives.
Custom Subscription Boxes
Sell curated boxes at a bundle price, or let customers build their own. SubscriptionFlow bills the box as one subscription, and you can set prices as per product or as a single bundled price.
Recovery & Analytics
Protect Your BigCommerce Subscription Payments Revenue
A declined card is one of the most common ways a subscription ends without the customer deciding to leave. SubscriptionFlow retries the charge, notifies the customer, and reports what has recovered.
Automated Failed Payment Recovery
Retry schedules follow the decline reason: soft declines such as insufficient funds are retried; hard declines such as lost cards are resolved via automated communication. You set the attempt limit and grace period, and retries can fall back to another gateway.
Payment Reminders and Dunning Emails
Branded reminder emails include a link for the customer to update their card. Frequency and timing are set per plan, so subscribers are contacted before an account is suspended.
Subscription Revenue and Churn Insights
Track important metrics such as monthly recurring revenue (MRR), annual recurring revenue (ARR), and churn rate from one console. Churned subscriptions and churned MRR are broken down, so you can see where revenue is leaking.
Subscription Performance Analytics
Report on subscriptions and revenue by product and by country, and compare new customers against recurring ones. Figures update in real time, and reports can be customized.
Integrations
Integrations that Keep BigCommerce Recurring Payments and Orders in Sync
Accounting and Financial Reporting
Sync invoices, payments, taxes, and credit notes to QuickBooks or Xero. SubscriptionFlow also connects to NetSuite and FreshBooks, so finance works from the same invoice data your customers see.
Order Completion and Shipping
Automate the flow of orders and customer data, prepare labels for shipping, and track progress on delivery through ShipStation integration via SubscriptionFlow.
Customer Engagement and Sales Automation
Connect Mailchimp, HubSpot, or ActiveCampaign to sync contacts and trigger campaigns from subscription events. Salesforce, Pipedrive, and Zendesk are also available; Zapier covers tools without a native connector, and webhooks and a REST API handle custom setups.
Sales Tax Calculation and Compliance
Connect Avalara to calculate sales tax in real time and file returns, or use built-in tax profiles for GST, VAT, and tax-inclusive pricing. Tax is calculated on each invoice from the customer’s billing and shipping location, including renewals.
Migration
Migrate your BigCommerce Subscription Billing Setup Seamlessly
SubscriptionFlow’s team migrates subscriber records, active plan assignments, payment tokens, invoice history, discount state, and trials from your current system. It is a managed migration rather than a self-serve import, and mid-cycle subscribers continue to be billed on schedule during cutover.
Comparison
SubscriptionFlow vs Other E-Commerce Subscription Apps
Last verified: October 2026
| Capability | SubscriptionFlow | Recharge | Bold | Native Shopify |
|---|---|---|---|---|
| Platforms supported | Shopify, WooCommerce, BigCommerce, Wix, Magento | Shopify, BigCommerce | Shopify | Shopify |
| Gateway choice | Any supported gateway | Most major processors | Shopify Payments, Authorize.net, PayPal Express, Stripe | Shopify Payments plus a short approved list, varying by region |
| B2B / invoice billing | Yes | Shopify B2B limitations | Wholesale pricing is sold as a separate app | B2B subscriptions unsupported |
| Mixed cart (one-time + recurring) | Yes | Yes, checkout dependent | Yes | Yes, with checkout limitations |
| Dunning and retries | Configurable schedule + SMS | Configurable retries and notifications | Automated retries and dunning | Card auto-updater with Shopify Payments |
| Pricing | From $99/month billed annually, $199/month billed monthly; flat fee, all features on every plan | Paid plans. Fees vary | From $24.99/month + transaction fees | Free app; processing fees apply |
FAQ
Frequently Asked Questions
What is BigCommerce subscription billing?
It lets businesses charge customers automatically for products or services on a recurring schedule, like a bag of coffee every month, through BigCommerce. SubscriptionFlow manages the plans, plus the payments and renewals that come with them. Your existing BigCommerce storefront stays as it is.
How does SubscriptionFlow integrate with BigCommerce?
SubscriptionFlow connects with your BigCommerce store without any custom development. So it lets you add subscription options to products and manage recurring billing, invoices, and renewals from one platform.
Can I offer different subscription billing plans with BigCommerce and SubscriptionFlow?
Yes. SubscriptionFlow lets you set up weekly, monthly, quarterly, and custom billing intervals, with subscription discounts and flexible pricing options to suit your products and customers.
Can customers manage their BigCommerce subscriptions themselves?
Yes. Customers can use SubscriptionFlow's self-service portal to pause or cancel subscriptions, update subscription details, and view invoices, reducing the need to contact your support team for routine changes.
Why It Matters
Make Every BigCommerce Subscription Easy to Manage
- Recover revenue and manage failed transactions with automated payment retries and scheduled reminders
- Track all subscriber activity and subscription performance from one platform
- Automate all subscription renewals and recurring payments while keeping your BigCommerce storefront
Get Started
One Platform that Keeps Your Storefront Management Organized
You don’t have to worry about scattered subscriptions and manual renewals. With SubscriptionFlow’s automated billing setup and detailed tracking metrics, you can keep check of all transactions in one place.