Diminish Churn Rate In The Telecom Industry

In 2023, the global telecom industry is expected to reach $4.2 trillion in revenue (up from $3.6 trillion in 2020), with a compound annual growth rate (CAGR) of 2.5%. The Asia-Pacific region will […]

Customer Churn Vs. Revenue Churn

The high cost of customer churn is a significant concern for businesses. It’s been estimated that the average company loses around 20% of its customers yearly. And while some degree of customer […]