churn rate
Churn Rate Vs Retention Rate: Your Ultimate Guide
In SaaS, churn rate and retention rate are often used interchangeably. While they deal with customers leaving your product, there is an essential distinction between them. The churn rate is the […]
Lessons to Learn from Churned Customers for Improved Customer Retention
If success teaches you one thing, then failure makes you learn 10 things. In the subscription business market, losing a recurring customer is no less than a failure, yet it is an experience. And in […]
Learn the Reasons Behind High Churn Rate and How You can Tackle it with These Tips from SubscriptionFlow
Churn rate can be debilitating for any business’s growth. SaaS companies working with subscription-based models have to always worry about lowering their churn rate. But why is it so important? As […]