Customer Retention Strategies
Customer Training: A Key B2B SaaS Retention Strategy
In 2022, McKinsey surveyed customer care departments of various companies. The participants of the survey reported that in the coming 12-24 months, the strategic focus of companies is going to train […]
SaaS Customer Retention Strategies In The Wake Of Recession
As we all know, recessions are a part of the business cycle. And while we can’t predict when the next recession will hit, we can prepare for it. In 2023, it is expected that the next recession […]
Customer Retention Report 2022 with SubscriptionFlow
Today, all businesses are facing difficult times and fostering customer loyalty is no more easy, still, customer loyalty is the need of the hour. But why do we talk about the loyalty of customers […]