customer retention
Eye-Catching Customer Retention Statistics For 2024
In 2024, customer experience has overtaken price and product as the key brand differentiator, according to CustomerThink. That means companies must start putting their customers first and focusing on […]
How To Boost Customer Retention During Economic Downturns
An economic downturn can be hard on businesses and consumers alike. In these challenging times, it’s more important than ever to focus on retaining your existing customers. After all, it costs five […]
Smart Automation Flows To Escalate Customer Retention In SaaS
As a SaaS business, you know that customer retention is essential for long-term success. But what are the best ways to keep your customers engaged and coming back for more? One powerful strategy is […]
How to Be Creative with Retention and Growth Strategies for Your SaaS with SubscriptionFlow
The focus on customer retention is more than it used to be ever before. Just like any other customer retention software, SubscriptionFlow is also introducing some new features that can help users […]
If Your Retention Is Poor, Nothing Else Matters
Brian Balfour (former VP Growth at HubSpot) said it right that if you have failed to retain customers, then anything else does not matter at all. To understand it, consider the SaaS business various […]
Top Business Lessons for SaaS OTT and Streaming Platforms to Learn from Rising Netflix Churn Rate
Oh, did you say Netflix has been seeing a higher churn rate? Sounds unbelievable, but yes, you heard right! In recent times, Netflix faced severe criticism that led to a high churn rate. There were […]
What Is The Relationship Between Customer Retention And CLV: A North Star Metric For Your Business
Certain metrics determine the foundation of the business whether these are SaaS or B2B businesses from some other verticals. Notwithstanding, the goal of the businesses is to generate revenue and […]
How do SubscriptionFlow and HubSpot Integration Work in Tandem for Retention Management?
SubscriptionFlow and HubSpot integration is to provide customers with the easiest and robust CRM and billing solutions. While HubSpot continues to be a CRM and marketing automation tool – […]
Retention Management System – How Data Analysis Helps with Churn Reduction
You already have won the game if you had managed to achieve a higher customer retention rate. Nonetheless, maintaining the customer retention rate is the milestone you always have to win! The […]
Customer Retention Cheat Sheet for SaaS Businesses – Hone the Art of Customer Retention Management
There is no lie that customer retention management is a compendium of science, art, and strategies –precisely a cheat sheet. SaaS and eCommerce businesses are climbing up to heights with […]
5 eCommerce Customer Retention Strategies That You Can Opt for Now & Get Leverage
Today, you cannot play smart with your customers. YouTube, Twitter, Facebook, Google, Safari, and a lot more such applications and search engines have become a sea of knowledge with an abyss for the […]
Important SaaS Customer Retention Metrics for Subscription Businesses
Compared to other business models, subscription-based businesses are perhaps the most complicated ones. Apart from the hassle of processing recurring billing and countless payments, the idea of […]