net promoter score calculation
It Is High Time to Work to Attain a Good NPS Score
A good Net Promoter Score (NPS) is when the number of promoters for your SaaS subscription business is more than the number of detractors (promoters are those customers who suggest your services or […]
What is Net Promoter Score, How to calculate NPS, and Why is it Important in SaaS?
One cannot grow without feedback… The same goes for SaaS businesses. NPS SaaS score helps businesses to optimize their revenue and retention goals. In business, word-of-mouth marketing and customer […]