These Terms & Conditions (“Terms”) constitute a legally binding agreement between You, either personally or on behalf of an entity (“You”, “Customer”), and SubscriptionFlow (https://subscriptionflow.com), including its website and any related applications (collectively, the “Site & Services”, “Services”, “We”, “Us”, or “Our”).

These Terms govern Your access to and use of the Site & Services based on Your selected subscription plan and any applicable pricing agreement.

By accessing, subscribing to, or using the Site & Services, or by authorizing any User or End Customer to do so, You acknowledge that You have read, understood, and agreed to be bound by these Terms. If You do not agree, You must not use the Site & Services.

In the event of a conflict, these Terms shall prevail unless otherwise expressly agreed in writing.

1.Right to Use Site & Services

1.1.The Site & Services are not intended for distribution to or use by any person or entity in any jurisdiction where such use would be contrary to applicable laws or regulations.

1.2.The Site & Services are intended for users who are at least 18 years of age. Users under 18 may only use the Services under supervision and with consent of a legal guardian.

2.Changes to Terms

2.1We may update or modify these Terms at any time. The revised version will be effective immediately upon posting. Continued use of the Site & Services after such changes constitutes acceptance of the updated Terms.

3.Intellectual Property Rights

3.1 All content, software, functionality, source code, databases, designs, text, graphics, and media comprising the Site & Services are owned by or licensed to SubscriptionFlow and are protected by applicable intellectual property laws.

3.2 Except as expressly permitted, You may not copy, reproduce, distribute, sell, license, modify, or exploit any portion of the Site & Services without prior written consent.

3.3 You are granted a limited, non-exclusive, non-transferable license to access and use the Site & Services solely for Your internal business purposes during the Term.

3.4 You may not attempt unauthorized access, reverse engineer, modify, or create derivative works of the Site & Services.

4. Billing, Payments & Service Delivery

4.1 Subscription Fees: Subscription fees (“Subscription Fees”) are charged based on the plan selected by You. All Subscription Fees are payable in full and in advance unless otherwise stated in a written Pricing Agreement.

4.2 Payment Authorization: By completing checkout or submitting payment details, You authorize SubscriptionFlow and its payment processors to charge Your selected payment method in accordance with Your subscription plan and any renewals. You are responsible for maintaining accurate and up-to-date payment information.

4.3 Service Access and Delivery (Important): Access to the SubscriptionFlow platform is granted immediately upon successful payment. The provision of login credentials, platform access, and system availability constitutes full delivery of the Services for billing and chargeback purposes, regardless of onboarding status, configuration progress, usage level, or implementation outcomes.

4.4 Refund Policy: All Subscription Fees are non-refundable once access to the Services has been granted, unless otherwise expressly stated in writing.
You acknowledge that You are purchasing immediate access to a digital service. No refunds or credits will be provided for partial use, non-use, delays in onboarding, or failure to achieve specific business outcomes.
Initiating a chargeback or payment dispute without first contacting SubscriptionFlow support shall be considered a violation of these Terms.

4.5 Taxes: Subscription Fees do not include applicable taxes, duties, or governmental charges, which are Your responsibility unless otherwise stated.

4.6 Delayed or Failed Payments: If payment is not received when due, We may suspend or terminate access to the Services until payment is received, without liability.

4.7 Upgrades and Downgrades: You may upgrade or downgrade plans at any time. Upgrades take effect immediately and may be billed on a prorated basis. Downgrades may result in loss of features or capacity, for which We are not liable.

4.8 Benefits and Discounts: Any discounts, credits, or complimentary benefits are non-transferable and may expire as stated or within twelve (12) months if no expiry is specified.

5. Term, Termination and Suspension

5.1 Term: Subscriptions are valid for twelve (12) months from the subscription start date (“Initial Term”) and renew automatically unless canceled.

5.2 Termination by You: You may cancel Your subscription at any time by contacting support@subscriptionflow.com or via the platform. Cancellation does not entitle You to a refund.

5.3 Suspension or Termination by Us: We may suspend or terminate access for non-payment, breach of these Terms, or misuse of the Services. If a breach is curable, You will be provided up to fifteen (15) days to cure.

5.4 Consequences of Termination: Upon termination, access to the Services will cease. We may retain Service Data for a limited period, after which it may be deleted in accordance with applicable laws.

6. Onboarding, Implementation & No Guaranteed Results

6.1 Onboarding, setup assistance, implementation support, and consulting services are provided on a best-effort basis only.

6.2 SubscriptionFlow does not guarantee successful implementation, compatibility with third-party systems, or fulfillment of custom or business-specific requirements.

6.3 Failure to complete onboarding or achieve a desired outcome does not entitle You to a refund once access to the Services has been provided.

7.   Dispute Resolution Before Chargebacks

7.1 You agree to contact SubscriptionFlow at support@subscriptionflow.com and allow reasonable time for resolution before initiating a chargeback or payment dispute.

7.2 Initiating a chargeback without first attempting resolution may result in suspension or termination of Your account.

8.   Confidentiality

8.1 Each party agrees to protect the other’s Confidential Information using reasonable care and not to disclose it except as permitted under these Terms.
Confidentiality obligations survive termination for one (1) year.

9.   Disclaimer & Limitation of Liability

9.1 The Site & Services are provided on an “as-is” and “as-available” basis. We disclaim all warranties to the fullest extent permitted by law.

9.2 We are not liable for indirect, incidental, consequential, or special damages, including loss of revenue, data, or business opportunities.

10.   Electronic Communications & Acceptance

10.1 By using the Site, submitting payment, or completing checkout, You consent to electronic communications and acknowledge that electronic acceptance constitutes a legally binding agreement.

11.   General Provisions

11.1 These Terms constitute the entire agreement between You and SubscriptionFlow. If any provision is unenforceable, the remaining provisions remain in effect. We may assign our rights and obligations without restriction.

12.   Contact Information

12.1 For questions or disputes, please contact:
📧 support@subscriptionflow.com